Griffinhouse Well-Being - Terms & Conditions
It is my aim to ensure that I offer all my clients the best possible service. Please note the following terms & conditions. Some programs may include variants to these terms.
General
I reserve the right to change dates and venues. I also reserve the right to alter the course content, location, or cancel at any time without liability if necessary.
Please let me know of any special requirements you may have to enable me to provide you with the best possible experience. I will make every effort in the selection of venue to accommodate disability of every kind.
Legal and beneficial title to all intellectual property rights existing in any documentation, recordings, data, know-how, methods and concepts, used or developed and provided, shall not be shared with any third party.
As a fully qualified clinical hypnotherapist GQHP and well-being coach registered with GHSC and GHR all services provided by me will be to the highest standard. In-line with guidance and legal requirements issued by the GHSC and GHR. Services offered do not provide a guarantee of any results of the services provided. It is the responsibility of the client to provide honest, open information to their therapist (Andrea Griffin) and follow all guidance, advice, strategies and listen to recording provide to ensure the complete package provided by the therapist is adhered to and followed as directed by the therapist.
Any decision you make to accept the services of the therapist (Andrea Griffin) are your own and you are by signing this agreement, acknowledging the T & C and accept responsibility to follow all advice provided.
Appointments
As a professional clinician, I understand that my clients have busy schedules and I take pride in not keeping them waiting or keeping them longer than planned. Each session will be 2 hours maximum.
Please be on time so that I can be on time for following clients and ensure a fair system for everyone. If you need to cancel or reschedule your appointment, please do so 24 hours in advance. Failing to do so will forfeit that appointment, and full payment will be due.
Programs expire if all sessions have not been completed within three months after the last session has been taken.
Payments
All deposits / payments must be paid in full prior to or during planned session taking place, unless a pre-agreed payment schedule has been agreed with your therapist.
Payments will be made in cash or via bank transfer.
Refunds
Clients are expected to commit to attending the whole of the program booked. I will use my professional judgement in assessing and adjusting your program accordingly, the success of your program is conditional on attending all sessions, also using any reinforcement techniques and/or any recordings, provided by your therapists during each session. In the event of your withdrawal from the program, for any reason whatsoever, you will remain responsible for paying 10% of the remaining package and a cancellation fee of £150. I reserve the right to cancel the package if at any point, I feel it is not advantageous for the package to continue. If this happens, you are only responsible for the 10% of the remaining package BUT no cancellation fee will be charged.
Client-Practitioner Relationship
During your consultations, you will engage in direct and personal conversations with your practitioner (Andrea Griffin) – your practitioner will be honest and straightforward in asking questions and making requests. However, the full power of this relationship can only be granted by you. I ask you to be committed, be open, candid and ask for guidance and support in any area relevant. If at any stage, you believe the program is not working as desired, I invite you to communicate that belief and to work with your therapist to find a way forward. I am here to support you only with complete trust and honesty from both client and therapist can the best chance of success be assured.
Congratulations on making this commitment to yourself and for committing to becoming the best version of YOU in the future!
By booking any available program online or face to face, you agree to the above terms and conditions with no exceptions.